Privacy Policy

Privacy Policy for Hay Cute Stuff

Effective Date: Jan 1, 2025

Hay Cute Stuff (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or subscribe to our newsletter.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing/shipping address, phone number, and payment details when you place an order or subscribe to our newsletter.
  • Account Information: Login details if you create an account.
  • Order Information: Products purchased, order history, and transaction records.
  • Technical Information: IP address, browser type, device information, and cookies when you browse our site.
  • Marketing Information: Your preferences for receiving newsletters, promotions, and offers.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Send transactional emails (order confirmations, shipping updates).
  • Provide customer support.
  • Manage your account (if created).
  • Send marketing emails, newsletters, and affiliate product recommendations (with your consent).
  • Improve our website, products, and services.
  • Comply with legal obligations.

3. Email & Marketing Communications

When you subscribe to our newsletter (The Cuddle Crew), we collect your email address (and optional name) to send you updates, promotions, and affiliate recommendations.

  • You can unsubscribe anytime by clicking the link in our emails.
  • We use Brevo (formerly Sendinblue) to store and process email subscriber data.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality.
  • Remember your shopping cart and preferences.
  • Analyze site traffic through tools such as Google Analytics.
  • Track affiliate link clicks and performance.

You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

5. Payment Processing

Payments are securely processed by third-party providers (e.g., Stripe, PayPal, WooCommerce Payments). We do not store or have access to your full payment card details.

6. Data Sharing

We may share your data with:

  • Service Providers: Printful (for order fulfillment), Brevo (for email), and hosting providers.
  • Payment Processors: Stripe, PayPal, or others you choose at checkout.
  • Legal Authorities: If required by law, fraud prevention, or to enforce our rights.

We do not sell your personal information to third parties.

7. Data Retention

We retain your data only as long as necessary to:

  • Fulfill your orders.
  • Provide services.
  • Meet legal and tax obligations.
  • Manage your subscription (until you unsubscribe).

8. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Request data portability.
  • Withdraw consent for marketing.
  • File a complaint with your local data protection authority.

To exercise these rights, contact us at: [your contact email].

9. Children’s Privacy

Our site is not directed at children under 13 (or under 16 in the EU). We do not knowingly collect information from children.

10. Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of online transmission or storage is 100% secure.

11. Third-Party Links

Our website may contain affiliate links or links to external sites. We are not responsible for the privacy practices of those third-party sites.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

Hay Cute Stuff
Email: hay[at]haycutestuff.com
Website: haycutestuff.com

📧 Email & Newsletter Privacy Policy

At Hay Cute Stuff, we value your privacy. When you subscribe to our newsletter (The Cuddle Crew), we collect your email address and, if you choose to provide it, your name.

We use this information to:

  • Send newsletters, promotions, product updates, and affiliate recommendations.
  • Provide personalized content and offers related to cruelty-free living, small pets, and our store.
  • Improve our communications and track engagement (e.g., email open rates, clicks).

Data Sharing
We do not sell or rent your personal information. Your email data is stored securely in our email provider, Brevo, and is used solely to send the content you signed up for.

Unsubscribing
You can unsubscribe from our emails at any time by clicking the “Unsubscribe” link at the bottom of any newsletter. Once unsubscribed, your information will no longer be used for marketing purposes.

Retention
We retain your information only as long as you remain subscribed or as necessary to comply with applicable laws.

Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting us at hay[at]haycutestuff.com.

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